Effective Date: August 2025
At AurelianLuxe, we provide free worldwide shipping on all orders, ensuring your luxury-inspired items reach you safely and promptly.
1. Processing Time
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All orders are processed within 24 hours of payment confirmation.
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You will receive a tracking number and link via email within 2–3 business days after your order is processed.
2. Shipping Times
Estimated delivery times:
| Region | Estimated Shipping Time |
|---|---|
| United States | 7–14 business days |
| Europe | 7–14 business days |
| Asia | 7–18 business days |
| Australia & Oceania | 7–18 business days |
| Africa | 7–20 business days |
| South America | 7–20 business days |
Please note: delivery times may vary due to customs or unforeseen delays.
3. Shipping Methods
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Domestic and international shipments are handled via USPS, DHL, or FedEx.
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All packages are fully tracked to ensure security and peace of mind.
4. Lost or Delayed Packages
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If your package is lost or delayed, please contact our customer support at support@aurelianluxe.com.
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We will investigate and assist in resolving the issue promptly.
5. Order Tracking
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Track your order by logging into your account or using the tracking link sent to your email.
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If tracking information is unavailable three business days after shipment, please contact us for assistance.
6. Contact Us
For shipping questions or concerns:
Email: support@aurelianluxe.com
